Getting Started / Accessing Your Benefits
We're ready to assist you.
To access your mental health and addiction treatment benefits, please follow the three quick steps below:
- If you have a life threatening emergency, call 911 immediately or seek care from the nearest emergency room.
- Please call us at 1-800-873-2246 with your member card ready to obtain help in locating a provider near you. Even if it's after normal business hours or if you're outside the service area, our staff is ready to assist you.
- Please let us know when you want to access your Employee Assistance Program (EAP) or The Life Connection (TLC) benefits. If you would like to access your EAP or the TLC benefits, call toll-free at 1-800-280-3782, TTY 711. If you are uncertain whether you are entitled to this benefit, please check with your HR or benefits department.
Mailing Address:
Behavioral Healthcare Options, Inc.
P.O. Box 36040
Las Vegas, NV 89133
Email Us
Important Phone Numbers:
- For Emergency: Dial 911
- BHO Administration: 1-877-393-6094
- BHO Utilization Management: 1-800-873-2246 or 702-364-1484
- BHO Sales (questions regarding products and services): 1-800-559-9749
- BHO TTY/TDD Hearing Impaired: 702-240-4822
Member Services:
- Health Plan of Nevada / Sierra Choice: 1-800-777-1840
- Sierra Health and Life: 1-800-888-2264
- Sierra Health-Care Options: 1-800-573-1124
